Platform Overview

One platform,
four experiences

The ConnectHealthMD stack routes approvals, secure purchases, orders, and fulfillment across Patients Professionals Licensed Professionals and Vendors—with audit logging and privacy by design.

ConnectHealthMD lets you book visits, receive secure purchase links, and track orders/results in one private portal. Fewer hand-offs, clearer updates, and faster care from approval to delivery.

01

Create account & verify

Sign up in minutes—HIPAA-ready profile and secure login.

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02

Intake & book MD visit (when required)

Answer smart intake; optionally book MD/NP/PA directly in-platform.

Intake & book MD visit (when required) — screenshot placeholder
03

Receive secure purchase link

Time-limited, patient-scoped checkout link issued after approval.

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04

Checkout & order creation

Complete purchase—your order and tracking view are created instantly.

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05

Shipping & status updates

Real-time notifications from packed → shipped → delivered.

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06

Results, dashboards & education

View results, interpretations, and patient-friendly education cards.

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07

Message provider (rate-limited)

Stay in touch with LPs—safely and without inbox overload.

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08

Support with audit transparency

Ops tickets tie to your order; full history and outcomes logged.

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01

Sign up & brand your workspace

White-label options and profile—be up and running quickly.

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02

Publish offerings

Use partnership publishing to list products/programs in minutes.

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03

Share secure links & embedded widgets

Drive conversions without handling PHI—scoped links only.

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04

Automatic MD routing (when needed)

Our MD Network handles attestations & approvals for prescriptions.

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05

Orders Dashboard (revenue view)

Track revenue, statuses, and conversions—no PHI exposure.

Orders Dashboard (revenue view) — screenshot placeholder
06

Fulfillment Console oversight

See vendor progress and SLAs; intervene via Ops when needed.

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07

Message participants (scoped, rate-limited)

Keep threads focused on the order with protections against spam.

Message participants (scoped, rate-limited) — screenshot placeholder
08

Payouts & reconciliation

Automated payouts, reporting, and export to your accounting.

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01

LP onboarding & credentialing

Load licenses, states, and eRx permissions—once and done.

LP onboarding & credentialing — screenshot placeholder
02

Review intakes & visits

Queue of intakes and telemedicine visits ready for review.

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03

Approve prescriptions

Single-click approval to issue secure, patient-scoped links.

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04

Attestation & SOAP helpers

Templates and macros accelerate charting & compliance.

Attestation & SOAP helpers — screenshot placeholder
05

Message patients (rate-limited)

Keep conversations secure and on-topic per order.

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06

Audit logging & QA

Every approval, link, message and fulfillment event is recorded.

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07

Appointments & calenders

Manage visit slots and view revenue share statements.

Appointments & calenders — screenshot placeholder
01

Vendor portal access

Onboard your catalog and teams with scoped permissions.

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02

Vendor dashboard

Full account management via your vendor dashboard.

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03

Storefront customization

Manage your vendor storefront look and feel.

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04

Manage products & inventory

Update logistics; patients and ops see status immediately.

Manage products & inventory — screenshot placeholder

From intake to delivery—on one auditable rail.

Secure links. Scoped access. Rate-limited messaging. Full audit logging across approvals, links, messages and fulfillment.

Talk to the team